School has begun, summer is winding down, sales are already happening, and the butterfly is wondering what new ideas you have to jump-start your sales?

Really enjoyed my morning with the residents @ Akron General Medical Center, speaking about customer service and practice management.  Hope to do more in the area.

On a beautiful day in Ohio, I am beginning a blog on Customer Service.  I look forward to sharing experiences with everyone, and hearing your thoughts.  Hope you enjoy this as much as I enjoy presenting it.